Frequently asked questions

What is Graffletopia?

Graffletopia is the ultimate resource for OmniGraffle users. Our stencil library contains over 1,100 stencil files you can download and use in your own OmniGraffle documents.

What is OmniGraffle?

OmniGraffle is a diagramming app for macOS and iOS. With OmniGraffle, you can quickly create high-quality wireframes, flowcharts, and other diagrams.

How much does it cost to use Graffletopia?

Our Graffletopia Pro service costs $24/year (just $2/month). We also provide a free basic account for users who only need to download one stencil a month. And anyone who shares a stencil gets a free Graffletopia Pro account!

Is Graffletopia Pro included when I buy OmniGraffle Pro?

No. Graffletopia Pro is not included when you purchase OmniGraffle Pro. Graffletopia Pro is a separate service that can be used by all OmniGraffle users, not just those who have purchased OmniGraffle Pro.

Who created Graffletopia?

Graffletopia was created in 2006 by Patrick Crowley, a web designer and developer, who wanted an easier way to share stencils.

What is a stencil?

A stencil is a file that contains clip art that you can use in your OmniGraffle documents.

What can I do with a stencil?

That's up to you! Using stencils, you can make mockups, wireframes, network diagrams, flowcharts — and any anything else you dream up!

How do I install stencils with OmniGraffle for iOS?

1. Find the stencil you wish to download.
2. Tap on the 'Download' button to download the stencil.
3. Tap the 'Open in “OmniGraffle”' button.

How do I remove stencils from OmniGraffle for iOS?

To uninstall stencils, just follow these directions:

1. Switch to the Diagrams browser.
2. Tap on the Diagrams menu and select 'Show stencils'.
3. Tap on the Edit button.
4. Tap on the stencil you wish to delete.
5. Tap the Trash Can icon.
6. Repeat this process to delete more stencils.

Where can I get OmniGraffle for iOS?

How do I install stencils with OmniGraffle for Mac?

1. Find the stencil you wish to download.
2. Click on the 'Download' button to download the stencil to your desktop.
3. If the stencil is zipped, double-click to unzip it. (Optional)
4. Double-click the stencil to open it in OmniGraffle for Mac.
5. Click on the 'Move' button to save stencils in your local Stencil Library.

How do I remove stencils from OmniGraffle for Mac?

To uninstall stencils, just follow these directions:

1. Open OmniGraffle.
2. Show the Stencils palette.
3. Right-click on the stencil you wish to delete.
4. Select the 'Uninstall' from the popup menu.
5. Repeat this process to delete more stencils.

When I double-click stencils, they don’t open in OmniGraffle for Mac. How can I fix this?

If your downloaded stencil has a blank icon or an icon that says 'exec', this is a sign that stencil is missing its normal .gstencil file extension. To fix this issue, just rename the stencil by adding .gstencil to the end of the file name. Once you do, you'll be asked if you wish to really add this file extension. Click on 'Add' to confirm the change, and then double-click the file to open it in OmniGraffle.

Where can I get OmniGraffle for Mac?

How do I share a stencil I’ve made?

Create Your Stencil

1. Open OmniGraffle for Mac.
2. Click on the 'File' menu.
3. Select 'New Resource', then 'New Stencil'.
4. Create your stencil by using OmniGraffle to add and edit various shapes.
5. When you're finished, save your stencil by selecting 'Save' from the 'File' menu.
6. Open the 'Stencils Library' pane and select your new stencil.
7. Click on the Settings icon and select 'Show in Finder'.
8. Copy your stencil to the Desktop.
9. Compress your stencil by right-clicking your stencil and selecting 'Compress...'.
10. That's it! You just made your own stencil.

Share Your Stencil on Graffletopia

1. Login to your Graffletopia account.
2. Select 'Share a Stencil' from the 'Stencil Library' menu.
3. Fill out the required fields in the share stencil form.
4. Attach your compressed stencil file.
5. When you're finished, click on 'Share Stencil' to submit your stencil.

Once you have shared your stencil, Graffletopia will review your stencil within a few days. If your stencil looks good, we'll post it and then you will receive your free Graffletopia Pro account. If we can't share your stencil for some reason, we'll let you know via email.

Note: if you want to share a stencil you created using OmniGraffle for iOS, you'll need to export the stencil to your Mac first.

Can I make money from my stencil?

Absolutely. If you'd like to sell your stencil on Graffletopia, check out our paid stencil program for professional designers.

Why can’t I search and install stencils using the Stencils palette in OmniGraffle?

Unfortunately, we no longer support searching and installing stencils from within OmniGraffle itself. Read our blog post for more info.

My stencil is on Graffletopia. How can I claim it?

Please with a list of your stencils and your Graffletopia user account, and we'll claim them for you.

Can I use OmniGraffle on Windows?

Unfortunately, no. OmniGraffle is only available for macOS and iOS.

Can I use Graffletopia stencils with Adobe Photoshop, Adobe Illustrator, Apple Keynote, or Sketch?

No. Stencils are designed to work with the OmniGraffle application on macOS and iOS.

Can I use Graffletopia stencils with Lucidchart?

Yes. Graffletopia stencils can be imported into Lucidchart.

Can I make money from my stencil?

Absolutely. If you'd like to sell your stencil on Graffletopia, check out our paid stencil program for professional designers.

How will I be paid?

We pay our designers using PayPal so that we can quickly and efficiently pay designers both in the US and other countries around the world.

When will I be paid?

Every month, on the 15th, we'll send you a payout with your earnings from the previous month. This extra time allows us to close out our books and process any potential refund requests from customers. So, for example, if you made $1000 in August, we'll send your payout $1000 on September 15.

Once you issue my payout, when will I receive my money?

Since we use PayPal, you should see your money on the same day we send it, assuming you earned enough for a payout in the previous month.

How can I update my payout info?

You can update your payout info on the Payout Info page for your account.

Where can I view my payout history?

You can view your payout history on the Payouts page in your Dashboard.

Help. I’m missing a payout. What should I do?

Just email us at and we'll help you sort it out.

How can I change my password?

Once logged in, you can edit your password on your Settings page.

How do I change my avatar?

Just login to your account and go to the Settings page.

I never received an email to activate my Graffletopia account. Can you resend it?

Yes. You can resend your activation email.

How can I delete my account?

You can delete your Graffletopia account by emailing .

How can I unsubscribe from your mailing list?

Sometimes, Graffletopia will email you updates about our service. If you would prefer not to receive these marketing emails, you can unsubscribe from them.

There are two ways to unsubscribe:

• Just click on the 'Unsubscribe' link in the email you received
• Go to your Settings page and uncheck 'Subscribe to updates from Graffletopia'

And don't worry. If anything changes with your account or there's a problem, we'll still reach out to you via email.

How can I update or remove my credit card?

Need to update your credit card? Just login to your Billing preferences page and enter your updated card information. If you need to remove your credit card, you can and we'll take care of it for you.

How can I customize my purchase receipt?

Need to add your company name or tax details? You can customize your receipts. Once you have saved your custom information, you can view or print your receipts.

If you need a receipt for a purchase made by an employee at your company, you can also with your info and we'll send you a customized receipt.

How can I download a receipt for my purchase?

You can view your entire purchase history on the Purchases page for your account. To download a receipt, just click on 'Receipt' link next to each purchase, and then click on the Print Receipt button.

When I subscribe to Graffletopia Pro, will my subscription automatically renew each year?

Yes. By default, your Graffletopia Pro subscription will automatically renew once a year. If you wish to renew manually, you can change this by logging into your account and turning off auto-renew on your Billing preferences page.

How can I get a refund?

If you are unsatisfied with your purchase for any reason, please email us at and we will refund your money.

Can I use stencils for commercial projects?

Graffletopia is designed to help people share stencils. But, at this time, we do not provide any license information for stencils, so you should use them at your own risk. If you intend to publish a commercial work using a stencil from this site, we recommend getting permission from the original stencil author just to be safe. Stencils are meant to be shared, of course. But getting permission is the safest approach to avoid potential legal issues.

My question wasn’t answered. Help!

Need help with something? Just email and we'll take care of it.